Top 50 Branded Facebook Fan Pages, January 2012: Nokia leaps, Monster slips

The latest monthly list of the Top 50 Branded Facebook Fan Pages is now available for January 2012, and several brands made impressive runs to kick off the year. While some brand grew slowly in the way I described recently on Mashable.com, many more brands bucked that trend and grew 5, 10, even 39% percent in one month.

Fastest Growing Facebook Pages

The fastest growing branded Facebook fan pages of January 2012, by percentage growth, are:

  1. Nokia, which grew 39% and broke on the list at #50
  2. Xbox, which grew 19% and moved up 3 spaces to #17
  3. McDonalds, which grew 18% and moved up 1 space to #18
  4. Google Chrome, which grew 15% and moved up 5 spots to #37
  5. Mozilla Firefox, which grew 10% and moved up 1 spots to #46

Biggest Losers

As usual, those who lost ground in the chart did so despite adding fans. They just didn’t grow as fast as those around them on the chart. Those who fell the most this month include:

  1. Monster Energy, which fell 3 slots to #20
  2. Nike Football, which fell 3 slots to #35
  3. Walmart, which fell 2 spots to #25
  4. Reese’s, which fell 2 spots to #38; and
  5. Taco Bell, which fell 2 spots to #42

Largest Branded Facebook Fan Pages, January 2012

Current Rank (01/30/2012) Rank by Fan Count (12/29/11) Change in Rank Fans as of 12/29/11 Fans as of 01/30/2012 % increase
1 Facebook 1 0 57,063,294 59,991,519 5%
2 YouTube 2 0 48,429,625 51,155,416 6%
3 Coca-Cola 3 0 36,550,760 37,948,952 4%
4 Disney 4 0 29,774,063 31,434,913 6%
5 MTV 5 0 29,561,231 30,809,010 4%
6 Starbucks 6 0 26,545,854 27,612,462 4%
7 Red Bull 7 0 25,192,426 26,098,244 4%
8 Oreo 8 0 23,726,721 24,361,615 3%
9 Converse All Stars 9 0 21,006,933 21,819,621 4%
10 Converse 10 0 20,797,579 21,800,674 5%
11 Skittles 11 0 19,627,492 20,060,116 2%
12 Playstation 12 0 18,367,552 19,119,081 4%
13 iTunes 13 0 17,915,092 18,917,940 6%
14 Pringles 15 1 16,251,773 17,183,729 6%
15 Victoria’s Secret 14 -1 16,330,801 17,128,299 5%
16 Live Messenger 16 0 14,390,925 14,718,705 2%
17 Xbox 20 3 12,100,906 14,358,943 19%
18 McDonalds 19 1 12,188,826 14,324,406 18%
19 Ferrero Rocher 18 -1 12,623,150 13,628,231 8%
20 Monster Energy 17 -3 12,853,342 13,608,109 6%
21 Nutella 21 0 11,905,158 12,777,026 7%
22 adidas Originals 22 0 11,469,479 12,068,673 5%
23 Disneyland 24 1 10,931,713 11,594,905 6%
24 Zara 26 2 10,789,792 11,576,336 7%
25 Walmart 23 -2 11,144,098 11,294,724 1%
Current Rank (01/30/2012) Rank by Fan Count (12/29/11) Change in Rank Fans as of 12/29/11 Fans as of 01/30/2012 % increase
26 Dr. Pepper 25 -1 10,919,436 11,229,828 3%
27 Victoria’s Secret Pink 27 0 10,677,457 10,914,408 2%
28 Disney Pixar 28 0 10,356,352 10,526,485 2%
29 Burberry 30 1 10,069,386 10,457,797 4%
30 Starburst 29 -1 10,184,110 10,379,067 2%
31 Levi’s 31 0 9,530,173 10,200,486 7%
32 Subway 33 1 9,065,885 9,852,233 9%
33 Blackberry 34 1 8,916,815 9,615,303 8%
34 H&M 35 1 8,883,490 9,457,292 6%
35 Nike Football 32 -3 9,171,304 9,423,506 3%
36 National Geographic 37 1 8,080,827 8,743,195 8%
37 Google Chrome 42 5 7,564,216 8,689,660 15%
38 Reese’s 36 -2 8,221,632 8,488,712 3%
39 Starbucks Frappuccino 38 -1 8,074,557 8,363,706 4%
40 Target 39 -1 7,924,384 8,344,919 5%
41 Walt Disney World 41 0 7,568,390 8,023,827 6%
42 Taco Bell 40 -2 7,660,957 7,941,322 4%
43 Lacoste 45 2 6,866,403 7,503,100 9%
44 BMW 43 -1 6,982,735 7,468,805 7%
45 Pepsi 44 -1 6,880,095 7,224,589 5%
46 Mozilla Firefox 47 1 6,500,288 7,144,759 10%
47 Zoosk 46 -1 6,771,471 7,068,835 4%
48 Hollister 48 0 6,403,039 6,976,935 9%
49 DC Shoes 50 1 6,277,843 6,830,733 9%
50 Nokia 70 20 4,821,699 6,680,947 39%

Methodology

For more information on how we compile this list and which pages are included or not included, please see our main Top 50 page.

http://www.ignitesocialmedia.com

Jim Tobin Discusses Facebook IPO with NBC17

President of Ignite Social Media, Jim Tobin, stopped by the NBC17 studio this morning to discuss Facebook’s recent announcement to go public. Watch the video below to learn what’s led Facebook to this momentous occasion and how going public might affect the other social networks like Google+ and Twitter.

http://www.ignitesocialmedia.com

Foursquare in Context

If you're a regular user of services like Twitter or Foursquare, you've undoubtedly been met with skeptics and naysayers who wonder aloud, "Why would I want to tell anyone what I'm having for lunch?" or "Why would I care if someone is having a ham sandwich?"

Fair enough, but the inquisitors fail to take into account the all-important factor in any conversation, whether it's in person or online: context.

Context is what allows us to make sense of much of the world around us. "He's so bad!" could have two very different meanings, depending on the the rest of the conversation surrounding it. With that in mind, a ham sandwich may be more than just a ham sandwich. What if it's the best ham sandwich you've ever had? Or if it's at a restaurant that's offering a discount of 50% off all sandwich orders?

This new video helps to put Foursquare's services into perspective for people who wonder "What's the value of  'checking in'?" As if 15 million of them didn't already know...



As you can see, specials, discounts and a potential connection with those around us all converge within Foursquare to give a much more contextual purpose - one that over time, will be customized to your tastes and interests.

Now that's something worth sharing.


http://www.scottmonty.com/

Social Media and Travel

PassengersIf you're like me, you spend a good deal of time on the road. Whether it's at an airport, on a train or in a car, you're mobile and your digital life is mobile too.

The pervasiveness of tablets and smartphones (in addition to the already ubiquitous laptop) is growing daily. Just this week, Apple announced that it sold 37 million iPhones and 15.4 million iPads in the fourth quarter of 2011 alone. It means that more of us are doing things on the web (or mobile web, as the case may be) while we're on the go, and there are certain things those of us in the digital world look for when we travel - at least with regard to infrastructure.

The Airlines
To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. Their blog, Nuts About Southwest, has been a perennial leader in the corporate blogging space. They've made great use of Flickr, YouTube, Twitter, Facebook and more and have always led with a very human and very customer-centric approach.

JetBlue made a name for itself in the social media space after a difficult travel situation thanks to severe winter weather in 2007. Their CEO David Neeleman was direct and honest in his approach, the video of him was sincere and emotional, and JetBlue made it clear that it put customers first. And to think that my colleague Morgan Johnston at JetBlue had started his job on that very day...

Delta got a late start in social media (and was the subject of its fair share of complaints, including a dramatic rant ), but now has @Delta and @DeltaAssist looking after its customers on Twitter. Not to mention some personal interaction from a certain member of the crew from their famous safety video.



That finger wag gets me every time.

The other airline that's going above and beyond in social media is Virgin America. Based out of Silicon Valley, they're in the thick of the action from a technology standpoint. And their use of Groupon, Loopt, Foursquare and more prove it. But their always-on monitoring is essential when it comes to catching consumer complaints, especially after their switch to a new reservation system last year.

Overall, customers want interaction - they want to be heard, certainly, but they also want action - when they take to Twitter to voice a concern. According to an eMarketer article, the expectation that a company will respond increases by age cohort from 38% of 18-24 year-olds all the way up to 65% of those in the 55+ age category. And it clearly matters in terms of satisfaction:


If you'd like to see a comprehensive roster of airlines on Twitter, check out @Kayak's list of some 160 or so.

Staying Powered - and Connected
I've been in the unfortunate circumstance of leaving for a trip without power cord for a device. There are two points of good news: many times, you can charge your phone directly from your laptop using a USB port; and quite often, the hotel will have a power cord for your phone that you can borrow from their lost and found collection (I was once told by a concierge that phone cords are like currency at most hotels).

There are a few gadgets that I'd recommend as well. If you're travelling internationally, it's essential to have an all-in-one adapter that has attachments for every major country's electrical sockets. And because the hotel where you're staying or the airport may not have many readily available sockets to charge your laptop, phone, tablet, etc., it's handy to have a cord with 4 outlets, an all-in-one charging station, or even a PowerSquid that will allow up to 5 others to connect. You'll be the most popular person at the airport! (Note on all of the links in this paragraph: http://cmp.ly/5).

Then again, a number of airports have recognized that passengers travel with gadgets and need places to charge.
These are now at every @Delta gate at DTW. Thanks, Delta! on Twitpic
Thanks, Delta!

If you happen to have a non-3G iPad or a laptop without an air card, you depend on local wi-fi networks for connectivity. I've been in my share of airports that have had plenty of network access, but I didn't want to spring for a Boingo account to get connected. For that reason, it's helpful to know which airports have free wi-fi. Here's a quick list for your reference:

Airports with free wi-fi:
Boston (BOS)
Charlotte (CLT)
Cincinnati (CVG)
Denver (DEN)
Fort Myers (RSW)
Honolulu (HNL)
Indianapolis (IND)
Kansas City (MCI)
Las Vegas (LAS)
Oakland (OAK)
Orange County (SNA)
Orlando (MCO)
Palm Beach (PBI)
Phoenix (PHX)
Pittsburgh (PIT)
Portland (PDX)
Sacramento (SMF)
San Antonio (SAT)
San Diego (SAN)
San José (SJC)
Tampa (TPA)
Washington Dulles (IAD)
Washington Reagan (DCA)


But it goes farther than wi-fi and charging stations. FareCompare has developed a list of the top 12 airports for social media power users, with a list of the top airports that are also known to take good care of their customers. I've reproduced the table here.

CityAirport CodeTwitter HitsOutlets per GateOther Amenities
AtlantaATL14.7 million
8.1
Charging stations, work desks
BaltimoreBWI7.92 million
7.3
Charging stations
DallasDFW2.7 million
7.2
Charging stations, work desks
DetroitDTW3.4 million
6.7
Charging stations, Boingo data ports
Fort Lauderdale*FLL120,000
2.65
Fast, free Wi-Fi
Los AngelesLAX153 million
5.3
Charging stations, internet kiosks
MinneapolisMSP2.11 millionVaries by terminalCharging stations, iPad kiosks coming 2012-13
New York CityJFK8.45 millionVaries; Terminals 2, 3, and 5 have the mostCharging stations, work desks, iPad kiosks
New York LaGuardiaLGA1.05 million
7.2
Charging stations, iPad kiosks
Salt Lake City*SLC8.97 million            5.4Charging stations, work desks
San Francisco*SFO110 million
13.6
Charging Stations, lounge areas, work desks
SeattleSEA6.68 million
2.7
Charging Stations, fast Wi-Fi
* Airport has free Wi-Fi

The Airports
I've had experience with some airports that are downright personal. For example, I traveled to Kansas City last year and was pleasantly surprised at the greeting and send-off that I got from the Kansas City International Airport (@KCIAirport) on Twitter:
Followed by a warm greeting waiting for me at home (@DTWeetin):
When you're travel-worn and checking in on Foursquare or commenting on a queue, sometimes it's heartening to realize that there are teams of people looking out for you. For example, Logan International Airport (BOS) in Boston has a team of five people handling their social media; @LAX_Official gives travelers in Los Angeles tips, newsletter and other helpful information. For a roster of over 130 airports on Twitter, see @Kayak's list.


What's your experience with regard to social media and travel? Do you have any other examples of airlines, airports or other entities who get it right, campaigns that resonated with you, or personal touches that made the difference in an otherwise difficult circumstance? Please leave a comment with your input.

Image credit: ~Oryctes~ (Flickr)


http://www.scottmonty.com/

PlayStation: Facebook Fan Page Example #13

Continuing with the Facebook Fan Page series, I will be reviewing PlayStation’s efforts on Facebook.  Overall, PlayStation’s strategy on this channel is focused more on driving awareness of new PlayStation game releases than trying to raise awareness of the console itself.   Is it working? Lets take a deeper dive to see.

PlayStation Default Landing Tab: Find the Ring

To start with, the default landing tab for PlayStation is, “Find the Ring”, a previously held social media campaign to promote the game Uncharted 3.  Although it is always good to see marketer’s consider a post-campaign plan for a tab, I am a little disappointed that PlayStation chose this particular tab as its default landing tab. I would suggest that PlayStation consider a default welcome tab that could introduce non-fans to the PlayStation brand, and use current promotions around specific games to convert those users to Liking the page.

The Last of Us Tab

In  a tab called “The Last of Us”, users are prompted to Like the PlayStation Facebook page, watch the trailer for “The Last of Us”, and click “Submit” to receive a PS3 theme.  While I love that the brand used an exclusive angle to try to obtain new fans, I found it unfortunate that the tab allowed me to get a theme code without ever having to Like or watch the trailer.

Everybody Dance Contest

The  ”Everybody Dance Contest” is a  tab where Facebook fans can upload videos of their “Everybody Dance” moves for a chance to win a VIP trip to the PlayStation studios in London.  Sounds engaging at first glance, but the tab requires all users to connect and register before they can view entries or begin uploading their video.

With the high barrier to entry involved in video contests, I would suggest re-working the user flow so users can view videos and enter a video before asking for registration.  This quick fix is likely to help the contest receive more engagement from users who are willing to upload a video, as well as users who are more likely to watch and rate.

PlayStation Wall Engagement

On its wall, PlayStation consistently updates fans on the latest game releases, and does a good job cross promoting PlayStation blog content.  While these posts generate an acceptable number of likes and comments, I noticed that very few of the posts produce “Shares”.

For instance, only two of the last ten posts from PlayStation were shared, compared to 9 out of 10 Xbox posts being shared.  The difference?  Xbox seems to be varying content types on the wall and creating custom images to entice fans to share with their networks.  My recommendation would be that PlayStation should experiment with creating custom images and more open ended questions and see if the shares increase.

My overall takeaway?  PlayStation needs to focus its efforts on Facebook and consider tactics that help the brand stay consistent.  By creating a PlayStation branded Welcome tab, the brand could still promote different games and promotions but appear more consistent to the end consumer.  By testing and learning new forms of content, the brand may also increase social sharing.

What are your reactions to what PlayStation is doing?  Please share in the comments below.

http://www.ignitesocialmedia.com

Facebook Featured Stories Now in Newsfeed

Facebook recently announced they are slowly rolling out a new ad type, allowing advertiser’s to reach users in the actual newsfeed.  These new units are now named “Featured Stories“, a move Facebook is trying to make to begin transitioning “Sponsored Stories” to “Featured Stories”. Here are a couple of things you should know about these new units.

Featured Units Function Similarly to Sponsored Stories

Right now, these “featured” sponsored stories units act a lot like Sponsored Stories, in that they are meant to amplify branded content to those who have liked the page, and raise awareness of the current activities of a fan to their network.  Facebook notes three scenarios in which a user may see a Featured Story:

  • When a Page you like posts something new
  • When a friend likes something (such as a Facebook Page or individual Page post)
  • When a friend checks in somewhere, plays a game, or uses an app

Featured Units are Limited, For Now

Facebook has said they will try to limit the number of featured units to one per day per user, but has also hedged on this limitation, noting that users who visit their newsfeed more frequently may see more.  I personally feel Facebook is leveraging the limitation to avoid community backlash, while they are likely to rotate this featured unit to create more opportunities for advertisers.  This perceived limitation on these units will also likely mean these will cost advertiser’s a pretty penny.

What are your thoughts on these new units?  I’d love to hear your thoughts in the comments below.

http://www.ignitesocialmedia.com

Dr Pepper: Facebook Fan Page Example #12

Continuing the Facebook Fan Page Examples series, our latest installment is about Dr Pepper. With about 10.9 million fans on Facebook, Dr Pepper has a stronger Facebook presence than competing beverages like Mountain Dew (about 6.3 million), but falls behind powerhouses like Coca-Cola (more than 36 million) and Red Bull (about 22.5 million). Nevertheless, the brand has found some clever ways to engage fans and has created a strong Facebook following.

Dr Pepper Landing Tab: Wall

When users come to the Dr Pepper fan page for the first time they land on what is one of the less interesting parts of the page, the wall. This tab, which is a standard feature on all Facebook fan pages, gives Dr Pepper fans the opportunity to share their enthusiasm for the drink, and many of them do. But, by having the wall as its landing page, Dr Pepper loses the opportunity to immediately convey some of its more dynamic messaging to fans.

TEN MAN’MENTS

Dr Pepper’s TEN MAN’MENTS tab is more interesting, introducing fans to a new product the brand is obviously very excited about, Dr Pepper TEN. Through this tab, fans can access an app that allows them to single out friends who have broken Facebook MAN’MENTS such as “Thou Shalt Not Post Furry Animal Videos.”

This app is a smart use of social media marketing in that it allows fans to express their enthusiasm for the product while simultaneously engaging their friends with Dr Pepper messaging.

Cooking with Dr Pepper

The Cooking with Dr Pepper tab continues this fan engagement by allowing them to share recipes they’ve created using Dr Pepper. Not only does this tab promote fan involvement, it also provides useful information and encourages users to think of Dr Pepper as more than just a beverage.

Dr Pepper Football Promotion

Dr Pepper’s Football Promotion tab leads fans to the brand’s $1,000,000 Tuition Giveaway, which also does a lot to add fans’ voices and faces to the Dr Pepper’s Facebook presence. This promotion lets college students submit videos explaining why they deserve to win tuition money from Dr Pepper. Then, other fans can vote for their favorite videos.

Dr Pepper’s Facebook Content Strategy

Dr Pepper updates its Facebook wall with new content about once or twice a day. This content includes links to videos, photos, reminders about the brand’s Facebook promotions and general updates promoting the brand.

And, fan response to these posts is significant – each post receives thousands of likes and hundreds of comments. Dr Pepper does a good job of engaging fans through clever questions or just by posting images that show the brand has a sense of humor.

Fan Engagement: Dr Pepper vs. Monster Energy

We decided to compare Dr Pepper to competitor Monster Energy, a beverage we looked at earlier in this series. This comparison shows that, though Dr Pepper has fewer fans, most of its posts received a greater fan response than Monster Energy’s posts. The posts that garnered the highest engagement rates were those that showed the brand’s quirky sense of humor with clever images or questions like, “If Dr Pepper had a middle name, what would it be?”

What does that mean? Through its social media efforts, Dr Pepper has continued its long tradition of positioning itself as a quirky, fun brand. Monster Energy, on the other hand, has done a good job of attracting fans with its focus on extreme sports, but has not engaged those fans at the same level as Dr Pepper.

What do you think about Dr Pepper’s Facebook page? Let us know by posting your comments below!

http://www.ignitesocialmedia.com

The Top 50 Branded Facebook Fan Pages of 2011 versus 2010

For two years now, I’ve been tracking the Top 50 Branded Facebook Fan Pages by size. We typically do this every month, and we’ve also ranked them by the impressions they generate, by how many friends their fans have, by percentage of active fans, and by how often they post.

From 2009 to 2010, we saw 19 new brands come on to the Top 50 list. In 2011, the list stabilized, and only 6 of the Top 50 are new.

The Top 50 Branded Facebook Fan Pages of 2011 versus 2010

Current Rank (12/29/11) Rank by Fan Count (12/28/10) Change in Rank Fans as of 12/28/10 Fans as of 12/29/2011 % increase
1 Facebook 1 0 31,101,542 57,063,294 83%
2 YouTube 2 0 25,347,918 48,429,625 91%
3 Coca-Cola 3 0 21,379,704 36,550,760 71%
4 Disney 6 2 15,503,025 29,774,063 92%
5 MTV 9 4 13,080,317 29,561,231 126%
6 Starbucks 4 -2 18,982,636 26,545,854 40%
7 Red Bull 8 1 14,555,661 25,192,426 73%
8 Oreo 5 -3 16,153,388 23,726,721 47%
9 Converse All Stars 10 1 12,150,955 21,006,933 73%
10 Converse 12 2 10,268,722 20,797,579 103%
11 Skittles 7 -4 14,560,811 19,627,492 35%
12 Playstation 20 8 7,514,658 18,367,552 144%
13 iTunes 13 0 9,719,768 17,915,092 84%
14 Victoria’s Secret 11 -3 10,838,550 16,330,801 51%
15 Pringles 15 0 8,639,166 16,251,773 88%
16 Live Messenger 14 -2 9,354,915 14,390,925 54%
17 Monster Energy 16 -1 7,914,762 12,853,342 62%
18 Ferrero Rocher 23 5 7,002,242 12,623,150 80%
19 McDonalds 26 7 6,654,420 12,188,826 83%
20 Xbox 30 10 5,659,832 12,100,906 114%
21 Nutella 22 1 7,150,781 11,905,158 66%
22 adidas Originals 25 3 6,663,658 11,469,479 72%
23 Walmart new     11,144,098  
24 Disneyland 27 3 6,650,632 10,931,713 64%
25 Dr. Pepper 19 -6 7,517,036 10,919,436 45%
26 Zara 17 -9 7,674,496 10,789,792 41%
27 Victoria’s Secret Pink 18 -9 7,652,191 10,677,457 40%
28 Disney Pixar 24 -4 6,850,695 10,356,352 51%
29 Starburst 21 -8 7,318,221 10,184,110 39%
30 Burberry 47 17 3,636,234 10,069,386 177%
31 Levi’s new     9,530,173  
32 Nike Football 35 3 4,360,048 9,171,304 110%
33 Subway 37 4 4,312,319 9,065,885 110%
34 Blackberry 36 2 4,320,222 8,916,815 106%
35 H&M 29 -6 5,901,253 8,883,490 51%
36 Reese’s 28 -8 6,365,407 8,221,632 29%
37 National Geographic 43 6 3,924,632 8,080,827 106%
38 Starbucks Frappuccino 31 -7 5,456,418 8,074,557 48%
39 Target 50 11 3,537,480 7,924,384 124%
40 Taco Bell 32 -8 5,216,580 7,660,957 47%
41 Walt Disney World 34 -7 4,998,360 7,568,390 51%
42 Google Chrome 33 -9 5,182,937 7,564,216 46%
43 BMW 39 -4 4,187,602 6,982,735 67%
44 Pepsi new     6,880,095  
45 Lacoste 38 -7 4,206,561 6,866,403 63%
46 Zoosk new     6,771,471  
47 Mozilla Firefox 58 11 3,284,280 6,500,288 98%
48 Hollister 42 -6 3,974,089 6,403,039 61%
49 Mountain Dew 40 -9 3,993,312 6,306,033 58%
50 DC Shoes new     6,277,843  

Biggest Winners, Biggest Losers

Of those that were on the list both years, these brands moved up the most during the year:

  1. Burberry, up 17 spots to #30, growing 177%;
  2. Target, up 11 spots to #39, growing 124%;
  3. Xbox, up 10 spots to #20, growing 114%
  4. Playstation, up 8 spots to #12, growing 144%; and
  5. McDonalds, up 7 spots to #19, growing 83%.

Special shout out to MTV, which was also the 2nd fastest grower on last year’s list (gaining 23 spots). This year, they climbed all the way to Number 5, growing an impressive 126%.

Of those that were on the list both years, these brands fell the most during the year:

  1. Down 9 spots each are Zara, Victoria’s Secret Pink, Google Chrome and Mountain Dew;
  2. Down 8 spots each are Starburst, Reese’s and Taco Bell; and
  3. Down 7 spots each are Starbucks Frappuccino, Walt Disney World and Lacoste.

Something may have changed at Dr. Pepper this year. In 2010, they were the fastest growing brand, moving up 25 spots on 698.5% growth. This year, they fell 6 spots on 45% growth.

Falling Off the List

This year’s list does not include any of these 6 brand who had been on last year’s list. We said goodbye to:

  1. Puma (had been 48)
  2. Buffalo Wild Wings (had been 45)
  3. 5 Gum (41)
  4. Nike (49)
  5. Forever 21 (44)
  6. Chick-fil-a (46)

Every fan page we track grew in 2011, but those that fell simply didn’t grow as fast as the rest of the group.

For the full methodology, please see the original post.

Any surprises on this list for you?

http://www.ignitesocialmedia.com

Revealing a New Ford in a New Way

Ford Motor Company has been at the forefront of social media for some time. The Fiesta Movement, the Explorer reveal on Facebook, Doug the Spokespuppet, Ford Social (formerly known as The Ford Story) and being the first brand on Google+ all stand as examples of Ford's success that spans from clever campaigns to a daily commitment to engage.

Ford played a significant part in how the automotive industry thinks about social media (and in some cases how large companies think about social media) and now, as we near the 2012 North American International Auto Show (NAIAS), at Ford we have an opportunity to again reinvent how we give our fans a chance to engage in shared experiences around our brand.

The all-new Ford Fusion will be making its debut at NAIAS in January, but starting today, consumers have an opportunity to go behind the scenes at Ford to hear about how we've remade this mid-size car and see the car revealed gradually over the course of the next few weeks - including a chance to drive the car in slot-like environment. If you go to FordFusionApp.com, you can download an iOS or Android version of the app to experience it for yourself.

Each weekday between now and January 9, you’ll be able to launch the experience by finding and capturing a Ford logo using the mobile device’s camera. It works on any Ford logo - the one on your car, online, in print - this is one of the coolest features. The Ford logo will then appear on the screen as a button that starts the program. Operating like a video game, the app then allows consumers to drive a digitally camouflaged new Fusion on a track toward video clips that feature insights on technology and design from key Fusion team members.



You'll have a chance to unlock more vehicles and more worlds as the days progress, but it's only through completing the driving experience that you'll be rewarded with more content. Original music, the ability to change the view around the car and sharing functionality via Facebook and Twitter are all part of the experience. Over the course of the 19 weekdays from now until the reveal of the vehicle, more of the digital camouflage will be removed and additional videos will cover the design, technology, engineering, safety features and more of the 2013 Ford Fusion.

The video below will help you get a sense as to how it works. Be sure to pop over to FordFusionApp.com to get a copy for your iPad2, iPhone or Android device. And let us know what you think!


--


http://www.scottmonty.com/

How MTV Generated $12m Worth of Exposure Using Facebook Wall Posts

At Internet Summit 2011, I presented Secrets of the Top 50 Facebook Fan Pages, which provided a data driven analysis of the 50 largest Facebook fan pages, which I’ve been tracking now for more than 20 months.

I was able to do this analysis using social media marketing software from Expion, which allows me to receive data from virtually any Facebook fan page, regardless of whether or not we have admin rights to that page. The only exception would be “private” content, which might include pages with an age gate (like alcohol pages) or content that is geo-targeted.  So a big thank you to Expion for the data.

While the entire presentation is embedded below, I wanted to point out some of the more interesting findings after the embed. If you just want to get to the $12m for MTV, skip to the end, or slides 16 and 17 of the deck.

Certain Industries Seem to Have an Advantage

The Top 50 fan pages are remarkably grouped. Specifically:

  • 14 are Packaged Food/Drinks
  • 12 are Fashion Apparel Retailers
  • 9 are Technology
  • 7 are Entertainment/Recreation
  • 6 are Food Establishment/Chain
  • Only 2 are Other

Combined They Are a Force

To get into the top 50 branded Facebook fans, you have to have at least 5.8 million fans. The average page in the Top 50 has 14 million fans, and the largest page in the Top 50 (Facebook) has almost 55 million fans. Combined, they have 700,570,095 fans as of this study.

During the 60 days studied, the brands posted 3,579 times.

Average Brand Posts to Facebook Per Month

On average, the brands in the Top 50 posted 35.79 times a month. Assuming they are posting on business days (22 of them a month), that would suggest they post once or twice a day (average of 1.6 times per day).

This varies widely, though, with Entertainment brands posting 65.93 times a month and Packaged Food and Drink brands only posting 27 times a month. This may make sense, as entertainment sites have scads of good celebrity gossip to share with their fans.

The Top 5 posters (NatGeo, MTV, Xbox, iTunes and Walmart) grew 50% faster in a 90 period studied than the bottom 5 posters, so it seems that (not surprisingly) having an active page makes it easier to grow.

Facebook Wall Posts Drive Serious Impressions

When we looked at the estimated impressions crafted by the pages that get the most (MTV, YouTube, iTunes, Red Bull and NatGeo), we can pretty quickly see that they are getting serious volumes of impressions. From their wall posts and fan posting to the wall alone (not including tab impressions, we see the following:

  • MTV generated 1,218,758,994 impressions in 60 days. (Yes, billion, with a B.)
  • YouTube generated 640,093,006 impressions in 60 days.
  • iTunes generated 422,886,740 impressions in 60 days.
  • Red Bull generated 400,573,254 impressions in 60 days.
  • NatGeo generated 374,453,923 impressions in 60 days.

Now, how did I calculate impressions for pages that I don’t control? Wasn’t easy, but Expion helped a lot. Here’s the math:

Impressions = ((FB Fans x Posts) x 16%) + (Fan Actions x Avg. Friends/Active Fan) x 12))

In other words, I took every post they did and calculated 16% of fans would see it (from a Facebook published study I read) and then took all the fan actions and calculated that 12% of their friends saw the post (from that same study).

Since coming home from the Summit, I’ve tested this methodology against 9 separate pages that we run for brands. While there is variability (some were low, some were high), overall the analysis suggests that this method was very conservative when compared to actual Facebook data provided through Facebook. If that were to hold for these pages, the impressions number would be significantly higher than what I estimated.

What I found is that the best pages in terms of performing were getting 57x more impressions than the bottom 5 pages, even among this group of elite pages. This shows the importance of quality newsfeed management.

Impressions Have a Dollar Value

If you believe that one purpose of advertising is to drive positive impressions among a group with a propensity to buy, then it’s logical that impressions among Facebook fans and their friends would be similarly valuable.

Using a CPM (cost per thousand impressions) of $10, which is quite realistic for a highly targeted online media buy, you can then value each of these pages work on their newsfeeds. And we find that, together, the Top 50 pages generated $84,600,000 worth of impressions from their updates in only 60 days. This equates, of course, to $42.3 million a month.

The largest share of that value went to MTV, whose 12 billion impressions are valued at $12,187,589.

(I’m going to go out on a limb and bet that MTV didn’t pay someone $6m per month to update their channel, so I’m assuming the ROI of updating the newsfeed, by this metric at least, is incredibly strong.)

I was personally pretty impressed by this metric. Not sure if MTV has ever done a similar analysis, but in an era when advertising budgets are often being cut, social contributing in this significant way can only be a good thing.

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